To obtain a shipping label, you will need to Login to the account portal. This can be found on our website under the “My Solutions Center” tab. Enter your account number and ZIP code. If you need help obtaining your account number, please call 1-800-216-5505. The “Print Shipping Label” button is found on the top right.

Your shipping code can be found on the NXT recycle cap, on the Hg5 snap cap, or on the lid of the PWS amalgam bucket or PWS lead bucket.

Unfortunately, you would need to open the box to retrieve the shipping code. You can use any packing tape to reseal the box. Please do not open the actual recycle container, only the box.

To obtain your certificate of recycling, you will need to login to the compliance portal. This can be found on our website under the “My Solutions Center” tab. Enter your account number and ZIP code. If you need help obtaining your account number, please call 1-800-216-5505. Click on the “Compliance Certificate” tab, all certificates are located here. Certificates are available one month after recycling.

The collection container needs to be change either every 12 months or once sediment reaches the fill line, whichever occurs first.

After 12 months, Solmetex cannot guarantee a 99% separation rate of Amalgam Waste, which is the EPA Standard, due to the natural deterioration of the restrictor within the collection container. 

This decision is based on the number of operatories in your dental office. The NXT Hg5 mini accommodates up to four operatories and best suits smaller practices (dimensions 25″h x 11″w x 8″d.) The NXT Hg5 unit will service up to 10 operatories and will fit in most standard mechanical rooms (dimensions 30”h x 11”w x 8”d). Both sizes are priced the same, for more details about our NXT Hg5 Series : Click Here

Each replacement collection container comes with a recycling kit, the recycling service is included in the price. It is important to keep the packaging the collection container came in for when it comes time to recycle. If your practice did not save the packaging, you can purchase a recycling kit on our online shop. Please call the sales team to order a replacement, 877-207-1551. **Alternative packaging cannot be used to safely ship your Hg5 or NXT Hg5 collection container.

You can fill out your rebate online here: https://solmetex.com/freegoods/. If you prefer to mail or fax in your rebate form, please fill out the printable rebate form found here: https://solmetex.com/promotions/
***Must submit the dealer invoice receipt with the rebate form

The Solmetex NXT Hg5 Amalgam Separator is sold by most dealers throughout the country. Collection containers and associated products (PowerScrub Vacuum Line Cleaner, PWS Amalgam Buckets, etc.) can also be purchased at https://solmetex.com/ or by calling Solmetex at 877-207-1551. Find your local dealer here: https://solmetex.com/dealer-locator/

Yes, you are required to recycle your amalgam bucket annually.

Loose sharps are not permitted in the biohazard bucket. However, full sharps containers may be placed in the biohazard bucket.

The PWS Amalgam Buckets are designed to handle contact and non-contact amalgam waste generated in dental practices. That includes vacuum trap filters, chair side traps, extracted teeth with amalgam and spent amalgam capsules. Liquid mercury cannot be put in an amalgam bucket. If you have liquid mercury and need help disposing of it, please call Solmetex directly at 800-216-5505.

Our lead bucket is designed to handle lead foil from x-ray films and autoclave indicators. We offer a separate product for recycling lead aprons. The Lead Apron Bucket (PWS-LB-A) is designed to hold 2 lead aprons. Lead aprons must be recycled separately from lead foils.

Each state has its own storage limits for biohazard waste.

Dimensions (H x W x D) 24.4” x 18.9” x 15.7” (620 x 480 x 400 mm)

NXT DryVac is a central suction system (dry vacuum system) with integrated air/liquid separation for simultaneous operation of 4-6 users.

208/220-240 V AC.

Yes, due to heat the unit needs to be vented to the outdoors.

Yes, PowerScrub has a Neutral pH.

PowerScrub can be used with any water temperature.

Yes, PowerScrub is compatible with both dry and wet ring vacuums.

The DryShield autoclavable mouthpieces must be sterilized between each use. After completion of each dental procedure, detach mouthpiece from bite block and place both in ultrasonic cleaner for 15 minutes. PowerSonic is what we recommend, since the solution is clear it will not prematurely stain your mouthpieces. Then, sterilize in a steam autoclave machine at minimum 121 °C (250 °F) for a minimum of 30 minutes. Allow a minimum of 30 minutes in drying cycle.

Unused solution can be stored for 24 hours.