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Special Markets
The Complete EPA Regulatory Compliance Solution for Special Markets
The Complete EPA Regulatory Compliance Solution for Special Markets
Solmetex is committed to providing compliance solutions for organizations with special requirements to procure and maintain multiple sites, such as group purchasing organizations, DSOs, government and educational institutions.
Meet our Special Markets Group

Raegan Core
Manager, Special Markets
Raegan is Manager of Special Markets for the Southeast at Solmetex, bringing nearly 20 years of dental industry experience in manufacturing, distribution, and account management, with previous Regional Sales Manager roles at Patterson Dental and Dentsply Sirona.
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Bringing nearly 20 years of experience in the dental industry, Raegan has joined the Solmetex team as a Manager, Special Markets for the Southeast. Raegan’s background spans manufacturing, channel distribution, leadership, and account management, making her a trusted partner to both customers and internal teams. Prior to joining Solmetex, Raegan held key roles at Patterson Dental and Dentsply Sirona, where she served as a Regional Sales Manager. In that role, she led high-performing teams, successfully launched new innovations into the marketplace, and drove portfolio adoption across customer segments.
Raegan is passionate about helping dental practices thrive by delivering cutting-edge solutions and ensuring compliance with evolving regulatory standards. She’s grateful for the opportunity to contribute industry insight and remains committed to customer success in the ever-evolving dental landscape.

Mike Holdridge
Senior Manager, Special Markets – Central
Mike is Senior Special Markets Manager at Solmetex with 6.5 years of medical and dental industry experience, specializing in DSO accounts and having held sales positions at OraPharma and 3M.
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Mike’s experience in dental includes sales positions at Orapharma and 3M where he participated in leadership teams to implement strategies to positively impact sales. For the past 5 years he has focused primarily on DSO accounts.
“I have a passion for helping DSO’s stay safe and compliant. I believe water safety is important for every dental practice. I look forward to helping DSO’s implement the best products and best protocols for their offices. I love being part of an organization that sets the standard for water and waste solutions in dental practices”.

Jaleesa Kennington
Manager, Special Markets – Central
Jaleesa is Manager of Special Markets – Central at Solmetex with over 13 years of dental industry experience as a Registered Dental Hygienist and Territory Manager at OraPharma, specializing in DSO and commercial dental partnerships.
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Jaleesa has over 13 years of experience in the dental industry, bringing in a strong clinical foundation as a Registered Dental Hygienist and a proven track record in dental sales. Prior to joining Solmetex, she was a Territory Manager at OraPharma working with a balanced portfolio of DSO and commercial dental partnerships where she focused on driving growth through clinical education and strategic sales.
“My passion lies in building long-term relationships, understanding the unique needs of DSO practices, and delivering end-to-end dental water and waste solutions that support compliance, efficiency, and sustainability. I am excited to be part of an organization that leads with purpose by providing innovative, environmentally responsible solutions that genuinely protect both dental practices and the communities they serve.”

Sara Allen
Manager, Special Markets – East
Sara is Special Markets Manager for the Northeast at Solmetex with over 20 years of dental/medical sales experience, having held leadership roles at Fortune 500 companies including Johnson & Johnson and Henry Schein, plus Director of National Accounts at PerioSciences.
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With over 2 decades of experience in dental/medical sales, Sara has joined the Solmetex team as a Special Markets Manager in the Northeast. Sara is a strategic leader known for driving growth, operational excellence and innovation across clinical, operational and business development functions. Throughout her career, Sara has held leadership roles within Fortune 500 companies, innovative startups and has a vast knowledge of the DSO space.
Her roles within Johnson & Johnson and Henry Schein laid the foundation for a career focused on strategic growth, organizational effectiveness and clinical/distribution partnerships, while her experience as Director of National Accounts at PerioSciences allowed her to build the company’s national footprint and implement innovative products into the DSO space.
“I am grateful for the opportunity to educate my DSO partners on the importance of water/waste safety and compliance and guide them on developing and implementing a water solution protocol across their organization. It is a critical component of trust and process excellence that I am proud to be a part of.”

Cindi Nairne
Senior Manager, Special Markets – West
Cindi Nairne is Senior Manager of Special Markets for the Western U.S. at Solmetex with over 15 years of dental industry experience in implants, distribution, and pharmaceuticals, specializing in DSO partnerships and compliance solutions.
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Cindi Nairne is a seasoned dental industry professional with more than 15 years of experience spanning dental implants, distribution, and pharmaceuticals. As the Senior Manager of Special Markets for the Western U.S. at Solmetex, she works closely with emerging and established dental service organizations (DSOs), supporting growth and long-term partnership through education, innovation, and trusted solutions.
Cindi brings a deep understanding of the clinical and operational needs of dental practices, combining her extensive sales leadership experience with a strong focus on compliance, water safety, and patient care. She is proud to be part of a forward-thinking organization that empowers providers through waterline solutions, amalgam separation, isolation dentistry, and environmental responsibility — and as a super sponsor of the Association for Dental Safety (ADS), actively contributes to advancing best practices in dental water safety and compliance.
Supporting DSOs and Special Markets
My Solutions Center

The My Solutions Center is an all-in-one compliance portal specifically designed in partnership with one of the largest DSOs in the country to provide dental group organizations a tool to manage compliance with the EPA Dental Rule regulation across all their dental practices nationwide. The portal contains a user-friendly interface that is customizable to offer dental groups a national, regional level viewing access to monitor office installation, recycling and compliance activities at a glance.
Continually, Solmetex works to enhance the portal capabilities given the feedback we receive from the many partner DSOs that are currently set up in the Compliance Center portal. Most recently, we added the widely well-received My Solutions Center to the portal which provides scheduling capabilities of all products required by the EPA “Dental Rule” regulation on a custom schedule that meets the needs of each individual practice.
The EPA “Dental Rule” Regulation

In July 2020 the EPA Dental Rule regulation on the proper handling of amalgam waste went into effect nationwide, requiring all offices to properly dispose and recycle all materials that come in contact with amalgam waste. To be in compliance with the mandate, all four components must be implemented into the dental practice’s daily waste management:
Requirement #1: ISO 11143:2008 Certified or a certified ANSI/ADA Standard No. 108 Amalgam Separator
Must be designed with clear materials to allow for visual inspection of the unit. If not, the system must contain a window to the inside the separator, or an alarm to indicate that the system is “full” and time to be recycled.
Maintained according to the manufacturer’s guidelines.
Separation rate of at least 95%.

Solmetex Solution #1: NXT Hg5 Amalgam Separator:
- ISO 11143 certified with a separation rate of +95%.
- Clear by Design for easy visual inspection.
- Collection Containers must be recycled when solids reach the full line or at 12 months, whichever occurs first.

Requirement #2: Use of a clearly labeled Amalgam Bucket for recycling of all ‘dry’ amalgam waste (chairside traps, teeth with amalgam, spent amalgam capsules, vacuum filters)
Solmetex Solution #2: Practice Waste Solutions Amalgam Bucket which is DOT approved to transport hazardous waste across all state lines.

Requirement #3: Use of a Vacuum Line Cleaner with a neutral pH.
Solmetex Solution #3: PowerScrub Vacuum Line Cleaner:
- Neutral pH between 6 and 8.
- Contains Mereduce™ – scientifically proven to inhibit the release of harmful mercury into the environment.
- ADA Best Management Practices recommend daily cleaning of your vacuum lines
Requirement #4: Certificates of Compliance / Recycling
Solmetex Solution #4: The Solmetex Compliance Center houses Certificates of Recycling, Installation & Compliance 24/7/365.
National and Regional Views

DSO Compliance Officers and Territory Managers are given viewing access rights to the portal dependent upon their responsibilities within the company. For instance, National Compliance Officers will have access to all offices across the country, while a Training or a Territory Manager will be granted specific permissions to view offices only within their territory. At the office level, practices will be able to access just their own practice data, recycling history, manage maintenance programs and print shipping labels.
Compliance in a Snapshot

Overseeing and managing the compliance activities nationwide within a dental group can be a challenge, but the Solmetex Compliance Center can provide clarity and insight. Upon login, the dashboard displays an overall high-level snapshot of the current state of collection container recycling across all offices as a whole; drill down a level and see a listing of all practices grouped according to compliance status; drill down one level further and get installation and get recycling details by product by practice.

Account Reporting and Data Management

National and Territory Managers have the ability to sort and view the office data from a variety of viewpoints and download practice details to an Excel or PDF file which may be emailed if desired.
Certificates of Recycling Available 24/7

Should a practice ever be inspected or need to prove compliance with the regulation, access to the Solmetex Compliance Center is available online 24/7. Every time an office sends a product out for recycling, once the recycler receives the product, the portal is updated and Proof of Recycling Certificates are housed and ready to be downloaded in a convenient .PDF file to be easily submitted electronically or printed whenever necessary.
Access to Shipping Labels

Included in the price of all Solmetex products is the cost of recycling. Offices easily access the UPS website through the Compliance Portal to generate and print their shipping labels.
Subscription Services

The Solmetex Subscription Services consists of scheduling capabilities of all the products your practices need to always be in compliance with the EPA “Dental Rule” regulation. Enrollment in the program alleviates the guesswork around EPA compliance, protects offices from unnecessary fines and ensures that offices are always covered from a compliance perspective. Your offices will receive the required products delivered on a custom schedule that is set to suit the needs of the practice. Product schedules in terms of frequency, quantity, shipment dates, may be quickly and easily modified at any time within the portal by the individual office or by the DSO/Group Compliance Officer. No contracts, no fees, schedules may be modified at any time, order through the dealer of your choice.
Set It and Forget It — Once you’ve set the delivery schedule that best suits the practice, Solmetex takes care of the rest. Offices will never be without the products that keep their practice in compliance and running efficiently.
Interested in learning more about My Solutions Center?
Contact our Special Markets Group for immediate support:
Call 1-800-216-5505 or email special_markets@solmetex.com
Special Markets/DSO Flyer (PDF Download)
Contact Us
Use this form to tell us a little about yourself and we’ll get back to you shortly.
Need an immediate answer? Contact our Special Markets Group at 1-800-216-5505 or by email at special_markets@solmetex.com