Support: 1 (800) 216-5505

Sales: 1 (877) 207-1551

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Contact Us

Do you have questions about our products or EPA compliance? Do you need help with order tracking or shipping labels? Reach out to us for help with these items and others using one of the contact methods below.

At Solmetex, we are committed to providing our customers with the highest level of service and support. Whether you need help selecting the right products for your practice, assistance with installation and maintenance, or have questions about EPA compliance, our team of Water Solutions Experts are here to help you.

Headquarters

Solmetex LLC
30 Bearfoot Rd.
Northborough, MA 01532-1514

Solmetex Headquarters

Reach out to us for resources and support:

Customer Service

Phone: 1-800-216-5505

Email: sales@solmetex.com

Compliance Program: 
maintprog@solmetex.com

We are here to help you with:

  • Certificates of Recycling
  • Shipping Label Assistance
  • AutoShip
  • Order Tracking
  • Account Corrections
  • Rebate Information
  • Distribution Requests
  • Solmetex Compliance Program
  • EPA Amalgam “Dental Rule” Regulation & Compliance

Sales Support

Phone: 1-877-207-1551

Email: special_markets@solmetex.com

Learn more about how we support DSOs and organizations on our Special Markets page.

Contact Sales for inquiries about:

  • Product Information, Purchasing & Promotions
  • Upgrading to the NXT Hg5
  • Solmetex Compliance Program
  • EPA Amalgam “Dental Rule” Regulation & Compliance

We can not process returns. Please contact your dealer directly.

International Markets

Richard Andrew Campos

Director Business Development & International Sales

1-631-627-4484

rcampos@solmetex.com

John Parker

Canada – Water Safety Specialist

1-514-592-6900

jparker@solmetex.com

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Recycling Labels & Certificates

Print your recycling shipping labels and access recycling certificates to maintain EPA Dental Amalgam Rule compliance.

Monitor Dental Office Waterlines

Keep your water clean and safe! Log and retrieve water test results online. Our log of mail-in and in-office waterline test results make it easy.

Automate Product Deliveries

Create and manage product subscriptions for your dental practice and have them shipped direct from your preferred distributor!