Will it treat my entire building/office?
No, the Sterisil System™ is designed to treat water for the filling of independent bottle reservoirs for dental chair side designs, or can be directly plumbed to dedicated lines to each operatory unit. In addition, the Sterisil System can provide autoclave water (for table top size autoclaves) to dispensing faucets as well as be directed to a drinking water dispenser.
What is the life of the filters and UV Light?
The life of the Sterisil System™ filters and UV light is one year under normal use treating tap water with moderate hardness. If tap water has over 170 ppm TDS hardness or high volume of deionized (DI) water is produced for autoclaves, the DI cartridges may need to be replaced more frequently than once a year. The Sterisil System™ is equipped with automated monitoring to provide notification of this condition.
Why has a strange odor suddenly come about?
The DI filters have been depleted and require new replacements.
How do I change the filters and do I need to turn the main water line off?
The main water valve does not need to be shut off. All Cartridges are fitted with an automated shut off valve. Simply unscrew the filters, remove and replace with the new filters.
How do I silence the alarm?
No need to be alarmed. There are several possibilities for triggering the alarm. Simply contact Sterisil Technical Assistance for help in determining your specific trigger. Unplugging the system is not recommended as it will also turn off the UV light and may compromise the quality of your dental water.
Does my incoming water pressure make a difference?
Minimum incoming water pressure of 65psi is required.
Why is the system working even when the power is off?
It continually makes water. The power is for the alarms and UV light. The supply water is provided continuously to allow regeneration of water for the reserve tanks.
What type of water will the reserve tank contain?
The Reserve tank contains Deionized water for your autoclaves.
Is the larger of the two white bladder tanks the reserve for autoclave water?
It’s reserved for both autoclave water and dental water. The dental water has a second small reserve tank.
If we have a larger number of dental chairs, will we need more dental water reserve tanks?
No, you only use about 100mls per minute when the water is running. Net water in the larger tank is 10 liters plus 5 liters in the smaller, dedicated dental water tank. The system produces 8 liters per hour.
Is the purpose of the tanks to actually produce enough water in non-working hours for usage during the day?
The purpose of the tanks is for reserve storage for use no matter what time of day. The reserve tanks can be upgraded in size to accommodate up to 100 dental units per system and are available in 4 gallon, 10 gallon and 14 gallon sizes.
When do I need to purchase a Booster Pump?
A Booster Pump is needed when incoming water has less than 65 psi or there is an elevation change between the Sterisil System and the dental operatory units; for example when the system is installed in a basement and the chairs are located on the floor above.
When do I need to purchase a Pre Filter Kit?
A Pre Filter Kit is recommended when the source water has very high levels of particulates caused by external environmental factors; for example, during nearby construction work or in certain regions of the U.S. or international regions where the water is extremely hard.
Where does the biofilm go?
Sterisil products are designed to kill HPC bacteria and dissolve biofilm structures over time, not to remove biofilm structure. If biofilm has grown to a point in which dental lines are being clogged, it is suggested that an alternate initial shock treatment, such as Sterilex, is used in order to remove the biofilm structures from the waterline walls.
Is the dental water from the Sterisil System considered Sterile water that can be used during surgical procedures?
No, while the dental water from the Sterisil System is EPA registered to produce water below 10 CFU/ml, it is not registered to produce sterile water.
I see that there are two faucets for the Sterisil System, does it matter which faucet I use for my dental water?
Yes, It is imperative that only water from the chrome faucet is used in the dental operatory. The water from the white faucet is autoclave water and does not have Sterisil’s EPA registered residual disinfectant in it. If autoclave water or any other water that is not from the chrome faucet is used, it will be necessary to re-shock the dental unit with Citrisil Shock at the end of the working day.
I have very limited space for the reserve bladder tanks, will the tanks still operate correctly if I set them on their sides?
Yes, The reserve bladder tanks will still operate correctly if set on their side.
Because the dental water from the Sterisil System is so clean, can it be used to wash my hands between procedures?
No, it is not recommended that you use the dental water from the Sterisil System to wash or rinse your hands with. The Sterisil system can only produce a limited amount of dental water before the final cartridge needs to be replaced. As this cartridge is somewhat expensive, it is not recommended that it be used for activities that require large amounts of water, such as rinsing or washing hands.
What do I do if I inadvertently spray water with Citrisil Shock in to a patient’s mouth?
Not to worry. Citrisil Shock is simply a concentrated form of the same non-toxic disinfectant used in the Sterisil System. Your patient may complain of a bitter taste to the water, but your patient is completely safe.
